During the hot summer months, our whipped tallow may occasionally melt—ranging from a slight deflation to a fully liquid state. This depends on factors like the outdoor temperature on the delivery day and conditions at the Amazon warehouse. Since our tallow is completely natural and free of preservatives, this kind of melting is entirely normal and does not impact the product’s effectiveness. While it might appear as though some has been used, it’s simply the result of melted air-whipped tallow settling in the jar. Below, you’ll find answers to common questions about this.
Our Commitment to You
Ordering through Amazon can sometimes come with challenges—products may be stored in non-climate-controlled warehouses or shipped in bubble mailers, which can lead to issues like broken jars or heat damage.
No matter what the issue is—or even if you’re simply not happy with your purchase—we’re here to make it right. Just reach out to us at aaron@thetallowstudio.com, and we’ll take care of you. We always go the extra mile to ensure our customers are fully satisfied.
